Refund Policy
We want you to be fully satisfied with your purchase. If for any reason you are not, we offer a 14-day return policy from the date you receive your order.
1. Eligibility for Returns
To be eligible for a return:
The item must be unused, unworn, and in the same condition you received it.
It must be returned in its original packaging with any tags or protective elements intact.
A receipt or proof of purchase is required.
We reserve the right to refuse returns that do not meet these conditions.
2. How to Request a Return
To initiate a return, please contact us at:
Email: [email protected]
We will review your request and, if accepted, provide:
Instructions on how to return your item
Our return address
A return shipping label (if applicable)
Items returned without prior approval will not be accepted.
3. Damaged, Defective or Incorrect Items
Please inspect your order upon delivery. If the item is damaged, defective, or incorrect, contact us immediately. We will evaluate the issue and do our best to resolve it, whether through a replacement, exchange, or refund.
4. Non-Returnable Items
The following items cannot be returned:
Customized or engraved products
Used items or products unsealed for hygienic reasons
5. Exchanges
If you wish to exchange an item, the fastest option is to return the original item and place a new order for the desired product once your return is accepted.
6. Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved:
A refund will be issued automatically to your original payment method.
Please allow some time for your bank or payment provider to process and post the refund.
7. Return Shipping
Unless the item is defective or the return is due to our error, return shipping costs are the customer’s responsibility.
8. Return Address
Return instructions and address details will be provided by email once your return request is approved. Do not send returns without confirmation.
9. Questions?
If you have any questions about your return, feel fre
e to contact us at: